Flashing White – Booting/Connecting. 1. my wifi went down suddenly last night and hasn’t come back since. The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. I have checked all connections and rebooted several times but still the same. Don’t plug the power cable into a plug socket yet. Please advise. viczig. Hey @Neilevs236 thanks for reaching out to us and a warm welcome to the Virgin Media forums. Best done from a wired connection. At the moment, broadband is working OK, but I wonder if this might mean. Got to 3 out of 3 and then box restarted again. It's also an indication that the Hub is receiving a good signal from the Virgin network. Installing . I have contacted customer support who assured me that 'everything looked fine from their end' but everything is NOT fine. After it, navigate to the Admin settings and restart your Virgin Box. Hi, my hub3 has had a solid red light for the past week or so instead of the normal white light. What do the Colours mean on Virgin hub? It is possible that the internet is out of range or there is no internet at all. my vm hub is showing a constant red light instead of the normal white light having tried 3 or 4 times disconnecting the power cable to reset the hub the red light still appears although i have internet connection it worries me that vm say there is no issues the can find when they do a systems check. Now that you understand the reasons and what different lights mean, we should try the fixes below to resolve the issue. turn on the box goes solid white then starts flashing white for a min the just starts flashing blue constantly. Unfortunately no issues with broadband in my area according to this. Hi @Bull76, Welcome back to our Community Forums! Thank you for your post and I'm sorry to hear that you're seeing a yellow flashing light on your Hub! I've taken a look at our systems and I can see some issues with both Upstream and Downstream power levels. Tried reseting multiple times but that didn't work. Do a simple reboot switch off at the mains for 15 sec and switch on give at least 15 for the reboot to preform. It came on all of a sudden this afternoon and restarting and checking wires hasn’t fixed it. I called the VM helpline and I got an engineer appointment for 4th of September. Options. Community Natter. Will the pod still work or does it have to be 1 single network. It’ll also happen overnight and straight after setup. There are three indicator lights on the side of the Super Hub, each indicating different functions: Top – WAN (green/blue). Joining in. From top to bottom, this is what the other lights on the Super Hub mean: The “Traffic” light: If this is twinkling blue or green, everything’s working. The. Done a few reboots, checked all the cables and connectors multiple times (all tightly screwed, no loose cables) and nothing seems to resolve the issue. Options. Once unplugged it starts with the green light then goes onto a blue flashing light for about 10 minutes. This is worrying as atm we’re working from home. Find your router’s power button and press it to do this. My hub 3 seems to have the two green lights maybe 5-6 times a day. Flashing red light on box on wall in QuickStart, set up and connections yesterday WiFi pods, one flashing blue, one flashing green in Networking and WiFi yesterday Wi-Fi pod not connecting to new hub 5 router in Networking and WiFi yesterdayAccording to this Link a box with the light flashing in any colour is faulty. It isn’t. Make sure all cables coming into and out of the Hub are pushed in firmly. You need to move your Pod nearer to the Hub so it can resync, and move it back. I have a new virgin 360 remote, it has stopped working, and only just flashes white. Also known for its longer name, the Virgin Media 3. I followed the install instructions but they all seem to suggest that when I plug it in I will get a white flashing light. I don't really care that the light is orange, what I do care about is VERY poor WiFi. • Ensure the Hub is upright, in a well-ventilated location and out of direct sunlight, if possible. on 14-03-2023 08:17. Continuing problems can be resolved by contacting Virgin Media customer service. Virgin Media logo, on the Super Hub 2 it says WPS and on the From top to bottom, this is what the other lights on the Super Hub mean: The “Traffic” light: If this is twinkling blue or green, everything’s working. The other green lights will turn come back on (I. Check it's plugged in. The pod light blinked for 10 mins then stopped showing that it is connected and the ethernet works on it. i haven’t pressed the wps, i’ve tried turning it off and on again, i’ve also tried the pinhole reset but nothing has worked. 0 (or Super Hub 3) shares the same vertical form factor as its predecessors but adopts a more industrial, harsher, utilitarian design. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. and the orange light is still on. 1 & 2 Wireless. I've recently had issues with my ethernet cable and WiFi connections from the router to my PC, however WiFi signal is connecting on phones. Mumfordd04. Check in 2 places. Understanding what each of these lights mean can help you diagnose and troubleshoot network issues. on 06-09-2023 19:13. Thanks for posting and welcome to the community. . Hi Smurf_smith, thanks for the message and welcome to the forums. all to no avail. A white light will appear next to that logo to indicate that the box is in use and a red light will appear adjacent to that when the box is on standby. Its indicative of a failing/fading cheap LED component and is no indicator of any performance issues with the Hub - although VM have never "officially" noted this. Hi all, I got my service installed on Tuesday and has been working great. As you connect the power supply to the wall and the Virgin Media. If it’s blinking blue or green, all’s well; if it’s dark, you’ve got an issue. Our network delivers the fastest widely-available broadband speeds to homes and businesses. Make sure all the cable are secure on the hub or splitter. Networking and WiFi. QuickStart, set up and connections. I’ve tried switching the power off on the back of the router for 10 minutes then restarting. As per the advice from @nodrogd, this will need to be replaced. Options. It isn't on during normal use, but turns red if there is a problem. D01 C9W8Blue Flashing Light On Wifi Pod. So regarding the light, the box should still be working fine however do keep us posted if you do run into any issues. • Turn the power switch off on the back of the Hub. Checked with Virgin Media site (and the automated telephone line) both saying there are no issues in the area, but when you connect to the Hub. intermittent. It has five lights which indicate the status of the connection. The hub does not feel overly warm and it sits on top of my desk with air circulating freely round it. and tells you of more local issues down to street cab/ postcode level. V2 modem and 1Gb tips and tricks. Hi, My router has a constant red light. 0) is showing a red light. Hello, everybody, i have question regarding my router and internet, i have set my router and tv box up and i have the virgin 360 box and my router light has been orange since i set it up 2months ago, it says in the set up guide the light should be white which mean everything is running right, does the orange light mean i. in Medway Kent . Speeds seem to be fine too. 0. If the Hub is working okay, just leave it. Sorry to hear of this issue with your hub 3 main light being amber instead of solid white, we're eager to best assist with this. These lights provide a visual indication of the box's current state. @bosstoad wrote: I have a Superhub 4 which has been showing a solid green light for the past two weeks rather than the normal solid white. Amber light on Virgin router means that the router is not connected to the Internet. If it’s blinking blue or green, all’s well; if it’s. To fix the problem, reset the router by inserting a pin into the factory-reset slot located underneath the hub. Options. Options. The 'loss of connectivity' light is different and I have seen it before. Phone line was also off at this time but TiVo providing TV channels ok. As per installation guide it should be a solid white light, however, it is continously showing an orange light. The Virgin Media Hub is offered as part of its Gig1 broadband package. Double O2 mobile data. These light indicates whether the Super Hub 2 is able to make a wireless connection. My Hub 3 remains with a solid red light even after rebooting, moving the location, leaving it off to. It allows for up to four Ethernet ports, giving users the option to connect multiple devices at once. you would have to do self help or call customer service. I don't know what the other small light is for. My understanding is that this means it's downloading an update but, at the time of writing, it has been about 8 hours. . 2 Comments The Virgin Media Hub 3 is one of the older routers in the fleet now, but there are still millions of them in people’s homes. On our wavelength. Be grateful for your help. If the Base light is red, the hub may be overheating, and if the Power light is green, it’s a sign of a loose connection in the network. Modem mode = Magenta, which can appear red. This can be with the wifi symbol, the power light or on the Hub 4, it actually means that your router is downloading a software update. on 31-12-2022 12:53. The box should reboot, the power button will turn blue, and it should reset and boot up normally. After that it starts the process over again and reverts back to the green. The red light light can pop up on a number of occasions. After doing all these steps, the Hub will have stopped searching for the WPS, so now the green WiFi light will stop flashing. They change to white when the connection is. Mobile Your Account. I have tried switching power off and on a few times. . So you won't have to worry about running out of space to store all your favourite TV. Read resolutions for removing the orange light from my hub3 box. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. • Switch the hub back on at the power. All Rights Reserved 1 ACCEPTED SOLUTION. Now, navigate to the Advanced Settings, then click on Wireless. What the lights on the modem mean. shirleykitcher1. Try a pinhole reset (I think you'll find the pinhole on the base of the hub 5). I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. I'm sorry to hear about the issues with the red light on the hub. The front LED lights on the Hub 5 display its status: Solid Green – Running correctly. . Knowing what the lights mean can help you diagnose any issues you may be having. 1 ACCEPTED SOLUTION. In normal operation the power light will be on and the connection light will be off. Virgin media hub 3 lights meaning; Virgin media is one of the largest telephone operators in the United Kingdom. The table below shows the meaning of the lights: Green. I have seen similar posts on the boards and have followed all instructions. I am sorry to hear that. Hi my virgin. If it's in modem mode then that's normal. Note: the red light on the Virgin Media Hub 4 has a different meaning to the one on the Hub 3, where it. It was the normal white light yesterday before I upgraded my router "from M200 to M250 Fibre Broadband" as advised to do in an email from Virgin Media. Hi my virgin hub 4 has suddenly started to flash blue so Iv got no internet, I have restarted it but it’s still goes back to the blue light I need help to get my job 4 back up and running Has anyone had this problem before? The only way it works now is to connect it via Ethernet cable. on 09-08-2022 09:04. Options. Manage Your Account. If nothing shows on there, try calling it in as a fault (free on 150 VM line. 0. The lights on the front of your Hub tell you what’s on and connected. on 11-06-2023 18:32. After it, click on the WPS. My router has a constant solid red light I have done full reset checked all cables wifi works most of the time but I stil keep having random outages but when running checks online it comes up all OK and can't get any further . Options. 0 has got a constant orange light and our internet is working intermittently. I have ran through all the suggested "fixes", unplugging, reconnecting, resetting, waiting etc. Luckily everything is currently working. Hub 3 - Red Light - Very Hot. After plugging in the box for the first time on the 12th October we noticed the box had an orange light. • Ensure the Hub is upright, in a well-ventilated location and out of direct sunlight, if possible. The “Ready” light: This should be on 24/7. We've cancelled your technician 2. 4 and 5 GHz wifi bands by renaming them in the settings and at the same time switch off "channel optimisation/Smart wifi” “ apply and save the settings. Options. My phone line is connected to the hub since early November. For example, with a Hub 3 device, a flashing red light means your device is on but your WiFi. Now, disable both WPS options and click on save. Checking the Indicator Lights. It acts as a sign of an entirely operational and functional state. It could be that there is an interruption in the connection, a fault in the line, or a problem with the box itself. The most common light you’re going to see on your Virgin router (hopefully!) is a green light. The light should turn solid for a moment when you first switch on the WiFi Pod (white). hub 4 started flashing white, and keeps cycling from solid, to flashing. Hi - my Hub 3 light has recently started showing pale orange (and sometimes dark orange) at times. The base light on right corner was red this morning so I restarted the hub and it is now blinking green but still have no internet nor phone and can't even connect locally to the hub now. My box’s starting button has been constantly flashing white and red. Sign in . We would like to show you a description here but the site won’t allow us. Select the network you wish to connect to and enter the Wi-Fi password if prompted. It may also flash green when the Hub is performing a software update. Tech Chatter For all digital device, tablet, computer and tech talk. The Virgin Media hub lights have a meaning, and understanding that meaning can make troubleshooting internet problems much more straightforward. Reboot the Virgin Media broadband Hub and TV box Sound issues on Virgin TV channels TV issues can be caused by a number of factors, from connection faults to issues in your. Virgin Media Hub 3 Lights Meaning. This light flashes green if you press the WPS button. not sure if it’s in the right place. In the meantime, bumped into openreach engineer who says that lach of internet out of the Ethernet ports (I have eero mesh, so don’t use hub4s wireless) means pods will amplify. When the power light is solid white, it indicates that the hub is on and working correctly. Hi all, can anyone please let me know all what is included in this bundle, and how much would you expect to pay approx. The white power light turns on when the seat is turned on, indicating that the appliance is in use. Step 1: Look at the back of your modem. First, screw the white cable with the blue tab in the Hub, and then plug in either end of the yellow Ethernet cable. Joining in. Did nothing, just the same solid white light. Thank you. We're better, connected. and tells you of more local issues down to postcode level. Check here to find out what the lights on your Virgin Media router mean. Good morning, My virgin WiFi Hub 3. It is in an airy space; I've reset; I've rebooted and turned off for 10 minutes. Stable White – Connected. Virgin Media Router Lights Explained Virgin Media routers are equipped with a range of lights that indicate their status and the status of the network connection. Please help guys I'm losing my mind here. There are no other lights on or flashing on the hub and my conne. It hasn't been moved since i've had it (several years. I have subsequently tried rebooting it and also resetting it. Solid green when in Modem mode. on 09-08-2022 09:04. Broadband deals; Broadband, TV and phone deals; Broadband and phone dealsHeart flashing virgin media box. The white power light will come on and the arrows will be flashing amber or red. I checked my landline phone and message displayed said "Line cord error, please check" I have not done anything to any part of the phone line cable so I do not understand what is going on. Post up a photo of the booster and lights. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. It means there is an issue with your connections even though the Virgin Hub 4 is on. The lights on the front panel provide important information about the status of your DVR. White power light is on and Internet lights are off. Plug each one into a mains socket and switch on. We live on a bungalow so all ground level pods. Switch on the power button. In itself that’s not really an issue especially if everything is working OK. Red light on hub 3. Hi, My virgin WiFi Hub 3. The lights on the front of your Hub tell you what’s on and connected. Hub 5 blinking green base light. If it's in modem mode then that's normal. Please report back with the result. The Virgin Media Hub 3 is a wireless router that is used in many homes and businesses for internet access. There's no official status of an orange light on the Hub 3. Keep the community. . The internet seem about normal. What colour light is hub 3 supposed to be as mine is a constant amber. You need to verify that the white coax cable from Virgin Media’s wall sockets is also tightly connected to the Hub. and the orange light is still on. Virgin Media Hitron Router LightsIntelligent WiFi technology is what makes our Hub 3, 4 and 5 so fast and reliable. on 16-06-2023 11:32. Not applicable. 1 ACCEPTED SOLUTION. If so have your account and area number handy, and the hub serial number. Most likely this is a failure of the multi-colour LED control circuitry, but because this light is also the overheating indicator when red, it isn't acceptable to have the LED malfunction. . I have tried switching it off for a few hours to let it cool down, that made no difference. on 19-05-2023 21:46. If you are using WiFi you may also find this light comes on if the WiFi connection is lost. Had my Internet completely drop. I checked my router and it has a flashing blue light. Alternatives to Super Hub 2 routers. All lights on my virgin hub are solid green apart from the two inverting arrows under the wifi symbol. No lights are on. The router is hot. Options. Persistent green lights. It has three lights on the front panel: The Power light – indicates whether the device is turned on or off. Try a pinhole reset (I think you'll find the pinhole on the base of the hub 5). If the light is red, it means there is an issue with your internet connection. 168. Between 18:00 and 21:00 on an evening the internet regularly but intermittently varies from 132mbs to as little as 4mbs and we’re often unable to perform a. Call equipment activation on 0800 953 9500. It does its usual light cycle, then it does a few blinks of a bright blue light. The technician will resolve this, adjust the power levels and will move the Hub to wherever you need it. Make sure the power button on the TV box is switched to ‘1’ or ‘on’. Hub 4 lights keep coming on and off. The Hub should now operate normally. Options. If the TV box feels hot, let it cool down completely, and remove anything that’s placed on top of the. . What do the lights mean on Virgin Hub 3? If you notice that your light is blinking red, it might be because the internet is not working or there is no. Robbo600. I have tried to reset it, pressing the tv button with the rewind button. I’ve reset the hub and checked all connections countless times and still nothing. There are a few things you can try to fix this issue: First, check to see if there are any scheduled maintenance windows or outages in your area. If you're worried, flick back to router mode, see what. Yesterday two Virgin engineers replaced our previous hub with a Virgin Hub 3. Here's what each one means. Check that the Virgin Hub 3’s power supply is securely attached to the wall and the back of the Hub and that it is turned on. For example, with a Hub 3 device, a flashing red light means your device is on but your WiFi. We are reusing his Virgin hub 3. ) dHUB 5 Flashing Blue Light. . Now a ‘white’ LED is actually made up of a red, green and blue component, and for reasons which are far too boring to go into here, the blue part tends to fail first, especially on ‘cheap’ components, and the VM hubs aren’t exactly built to say, Apple. Hudd24. OK - first thing is that the yellow light syndrome is quite common on ageing Hub3's (you probably received a re-furbished Hub3). Once you reach the WPS settings, you’ll need to disable both WPS options and press save. We're pleased to announce that we've strengthened our partnership with Netflix. Accordingly, flashing arrows on your Virgin media box can be a sign that there is a problem with the network or signal. If the power button is red, it has a power issue, call Sky for help. The Virgin Media Hub 4 has four indicator lights on the front of the router that provides information about the status of your internet connection and the router itself. I have: - turned it on and off at the wall. 0800 953 9500. Then find the SSID boxes an type new names in there (Smurf_2 & Smurf_5 - same passwords) - save/apply. Now when I got home today I was met with no internet and a Red - 5239893. 1: Look in My Shows for anything with the red "R" symbol at the top. Solved: My Wi-Fi dropped so i restarted the router but I’ve now had a blue flashing light. Don’t worry, it happens to the best of us. What do the lights mean on my Virgin Media router? This all depends on what type of router you have. SpeedHi My internet connection went off last night. 0 in Networking and WiFi yesterday; Whatsapp Blocked in Networking and WiFi yesterday; Relocate Virgin Media Router in QuickStart, set up and connections yesterday; New 1gig connection in Speed yesterday; slow ethernet speeds in Speed yesterdayHub 3 green flashing light. This’ll only take a few minutes, depending on how many WiFi Pods are connected. If the Hub is in a clear area and is cool to touch and the red power light remains on the Hub must be replaced. I have tried a pinhole reset twice now but the light remains orange. If it's still red then you need a replacement hub via a VM engineer. Check if the router is connected to the CMTS by looking at the green arrow in the upper right corner. 1 ACCEPTED SOLUTION. Thank you. 1 ACCEPTED SOLUTION. If the power light is off, the router is receiving no power. In this article, we will discuss the meaning of the lights on a Virgin Media Hitron router. After it, click on the WPS. 1 ACCEPTED SOLUTION. The Virgin Tivo box has several lights located on the front of the box. Despite service status saying there where no issues in the area, a couple of neighbours had simil. The three lights on the front of the router indicate the status of your internet connection. Accordingly, the Virgin media hub 4 offers a great range of features and options. • Turn the power switch off on the back of the Hub. Hi @Kamila81. on 17-12-2022 17:27. I can get it back by rebooting or doing a factory reset (keeping my recordings) and it. Options. 0 and since this morning the power light is permanently red. The power light of the Virgin Media Hub 3. I’m going to do a hub factory reset sometime today to see if that resolves the issue. QuickStart, set up and connections. On the front of the V6 box, you’ll see a small black LED screen with a red Virgin Media logo on it. Account - Mobile. User reports indicate no current problems at Virgin Media. The Virgin Media Hub 3 is a wireless modem router that comes with a variety of functions. I've touched the hub and it seems a. If it’s flashing green, it’s starting up. Options. and the orange light is still on. Blinking blue wan light on virgin hub. some help would be really appreciatedWe would like to show you a description here but the site won’t allow us. All in one super nifty tool. Faster Virgin Media broadband. • Turn the power switch off on the back of the Hub. If that fails: Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Have tried resetting the hub but issue persists. May 13, 2023 by Jim Johnson Having issues with your Virgin Media internet and can’t tell what those blinking router lights mean? This guide will explain what each light on your. The switchover process includes: Transferring your existing Virgin Media services, such as TV, broadband and phone services. Hi . So still having issues so Virgin customer service say they do not have to activate they can’t solve and sending a engineer out to look at the pod which seems a bit crazy as the internet hub is fine . on 30-09-2020 17:56. For example, with a Hub 3 device, a flashing red light means your device is on but your WiFi. Light flashes when a signal is received from the remote. Solid Red Light on Router on Hub 3. Flashing Red – Updating firmware. Area 14. I have tried: Turning off 5ghz on the Hub settings - and tried to just use 2. 0 from his previous accommodation.